OnceHub incident

We've identified an issue that prevents customers from interacting with our routing forms and chatbots

Resolved after 3 minutes, affecting Chatbots, on October 29, 2024.

resolved Oct 29, 2024, 08:24 PM UTC

ISSUE RESOLVED: The issue preventing customers from interacting with our routing forms and chatbots has been resolved. If you continue to face the issue, please contact us at [email protected] for further assistance.

Started: Oct 29, 2024, 08:20 PM UTC
Resolved: Oct 29, 2024, 08:24 PM UTC
Duration: 3m
Detected by Pingoru: Oct 29, 2024, 08:20 PM UTC

Affected components

Chatbots

Update timeline

investigating Oct 29, 2024, 08:20 PM UTC

ISSUE DETECTED: We've identified an issue that prevents customers from interacting with our routing forms and chatbots. We are working to restore functionality and will post further updates as they become available.
resolved Oct 29, 2024, 08:24 PM UTC

ISSUE RESOLVED: The issue preventing customers from interacting with our routing forms and chatbots has been resolved. If you continue to face the issue, please contact us at [email protected] for further assistance.

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