Omni Analytics incident

Intermittent Errors in US Environment

Resolved after 6 hours 57 minutes, affecting EastUsa, on January 27, 2025.

monitoring Jan 27, 2025, 08:30 PM UTC

We have identified the source of the issue and are monitoring to confirm it has been resolved.

Started
Jan 27, 2025, 06:13 PM UTC
Resolved
Jan 28, 2025, 01:11 AM UTC
Duration
6h 57m
Detected by Pingoru
Jan 27, 2025, 06:13 PM UTC

Affected components

EastUsa

Update timeline

  1. investigating Jan 27, 2025, 06:13 PM UTC

    We are experiencing intermittent network errors in the US region, our team is investigating the issue and we will provide updates as we have them.

  2. investigating Jan 27, 2025, 07:57 PM UTC

    We are experiencing intermittent network errors in the US region. Users may see error:500 "Something went wrong" and may be able to workaround by refreshing the page. Our team is progressing towards root cause but the investigation is ongoing. We will provide updates as we have them.

  3. monitoring Jan 27, 2025, 08:30 PM UTC

    We have identified the source of the issue and are monitoring to confirm it has been resolved.

  4. resolved Jan 28, 2025, 01:11 AM UTC

    This incident has been resolved.

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