Resolved after 3 hours 23 minutes, affecting Omnea Platform, on August 19, 2025.
All pages are showing a return to full performance. This incident is now resolved.
Affected components
Omnea Platform
Update timeline
- identified Aug 19, 2025, 02:46 PM UTC
We have identified degraded performance with a third-party database provider that is causing some app pages to load more slowly or timeout entirely depending on network speed.
- monitoring Aug 19, 2025, 03:37 PM UTC
Performance with the third-party provider has been resolved. We're monitoring the Omnea platform performance to ensure the fix reflects on all pages.
- resolved Aug 19, 2025, 06:10 PM UTC
All pages are showing a return to full performance. This incident is now resolved.
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