Ometria incident

API Gateway Down

Resolved after 6 minutes, affecting Application / UI and JavaScript tracker and 1 more, on March 24, 2025.

monitoring Mar 24, 2025, 06:30 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 24, 2025, 06:24 PM UTC
Resolved
Mar 24, 2025, 06:31 PM UTC
Duration
6m
Detected by Pingoru
Mar 24, 2025, 06:24 PM UTC

Affected components

Application / UIJavaScript trackerAPIs

Update timeline

  1. investigating Mar 24, 2025, 06:24 PM UTC

    We are currently investigating an issue with the API gateway being down (both app + public facing API affected)

  2. monitoring Mar 24, 2025, 06:27 PM UTC

    Service is partially restored. A fix is in place and we are now monitoring.

  3. monitoring Mar 24, 2025, 06:29 PM UTC

    Service is now fully restored and we are continuing to monitor.

  4. monitoring Mar 24, 2025, 06:30 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 24, 2025, 06:31 PM UTC

    Service is now fully restored and we are continuing to monitor.

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