Oliva incident
Gateway time-out errors when visiting https://olivahealth.app
Resolved after 1 hour 37 minutes, affecting Application Website, on August 24, 2023.
Webflow having issues with their servers
Affected components
Update timeline
- investigating Aug 24, 2023, 09:55 AM UTC
Some requests to https://olivahealth.app and sub resources are resulting in a 503 service unavailable or 504 gateway time-out error. If you experience this issue, please try refreshing in order to work around it. We are investigating and hope to resolve this issue soon.
- identified Aug 24, 2023, 10:24 AM UTC
The issue was caused by a recent change made to restore images to the website (see Images not loading). We are deploying a fix.
- monitoring Aug 24, 2023, 10:44 AM UTC
We have deployed a fix to the issue, which appeared to be some async processes (fetching the remote config data for feature flags), crashing when trying to render some static data (image assets) server-side on NextJS. Monitoring the fix for the following minutes
- monitoring Aug 24, 2023, 11:04 AM UTC
We are continuing to monitor for any further issues.
- resolved Aug 24, 2023, 11:33 AM UTC
The incident has been resolved and all systems are back to normal
- postmortem Feb 15, 2024, 06:27 AM UTC
Webflow having issues with their servers
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