Resolved after 18 minutes, affecting Core Services, on September 26, 2025.
Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
Affected components
Update timeline
- investigating Sep 26, 2025, 06:34 PM UTC
We are currently investigating an incident that impacted our services. Our team is actively working to understand the root cause and mitigate the issue. We will provide updates as we gather more information.
- monitoring Sep 26, 2025, 06:39 PM UTC
We experienced high rate of errors and heightened latency for requests in FGA US-1 from approximately 14:07 to 14:09 UTC. We're observing recovery now and our engineering team continues to monitor this issue.
- resolved Sep 26, 2025, 06:55 PM UTC
Services have been restored. A root cause analysis (RCA) will be posted here within 14 days. We sincerely apologize for the impact this had on you and your users.
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