OfferingTree incident

Degraded app performace

Resolved after 3 hours 49 minutes, affecting Custom Domain Sites and Sub-domain Sites, on September 25, 2025.

monitoring Sep 25, 2025, 10:08 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 25, 2025, 07:04 PM UTC
Resolved
Sep 25, 2025, 10:53 PM UTC
Duration
3h 49m
Detected by Pingoru
Sep 25, 2025, 07:04 PM UTC

Affected components

Custom Domain SitesSub-domain Sites

Update timeline

  1. investigating Sep 25, 2025, 07:04 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 25, 2025, 07:11 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 25, 2025, 08:24 PM UTC

    We’ve found the problem and are working on fixing it. Your websites should be working fine, but they might be a bit slow until everything is sorted out.

  4. identified Sep 25, 2025, 09:31 PM UTC

    We’re still working on a fix for this issue. Most sites should be working fine, but they might take a bit longer to load. We’ll let you know as soon as it’s fixed!

  5. monitoring Sep 25, 2025, 10:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Sep 25, 2025, 10:53 PM UTC

    This incident has been resolved.

Your product runs on more than OfferingTree

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →