Octopus incident

Octopus Cloud service may be unavailable for some customers

Resolved after 2 hours 49 minutes, on January 7, 2025.

monitoring Jan 07, 2025, 01:55 AM UTC

Root cause has been identified and mitigated. All Instances are now running. Further updates will be provided shortly.

Started
Jan 07, 2025, 12:20 AM UTC
Resolved
Jan 07, 2025, 03:10 AM UTC
Duration
2h 49m
Detected by Pingoru
Jan 07, 2025, 12:20 AM UTC

Update timeline

  1. investigating Jan 07, 2025, 12:20 AM UTC

    We are currently investigating the issue.

  2. identified Jan 07, 2025, 01:17 AM UTC

    14 Instances are down at this time. We've identified the issue and are working to restore services as a matter of priority.

  3. monitoring Jan 07, 2025, 01:55 AM UTC

    Root cause has been identified and mitigated. All Instances are now running. Further updates will be provided shortly.

  4. resolved Jan 07, 2025, 03:10 AM UTC

    All affected Instances are now up and healthy.

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