Resolved after 2 hours 12 minutes, affecting Income, on April 29, 2026.
The issue has been successfully resolved, and impacted services are now fully operational.
Affected components
Income
Update timeline
- investigating Apr 29, 2026, 02:51 PM UTC
We are noticing delays with Encompass interactions, causing delay in custom field updates. We are actively looking into this.
- identified Apr 29, 2026, 03:33 PM UTC
We identified the root cause and are applying the necessary fix.
- monitoring Apr 29, 2026, 04:05 PM UTC
Services are stabilizing following the fix, and we will continue to closely monitor performance.
- resolved Apr 29, 2026, 05:04 PM UTC
The issue has been successfully resolved, and impacted services are now fully operational.
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