Ocrolus incident
Delays with Encompass interactions causing degraded performance
Minor Vendor's status page →
Resolved after 1 hour 44 minutes, affecting Document Processing, on June 5, 2026.
The system has fully recovered, and encompass interactions are now functioning as expected.
Affected components
Document Processing
Update timeline
- investigating Jun 05, 2026, 02:28 PM UTC
We are noticing delays with Encompass interactions, causing degraded performance. We are actively looking into this.
- monitoring Jun 05, 2026, 03:55 PM UTC
Services are stabilizing and we continue to monitor performance.
- resolved Jun 05, 2026, 04:13 PM UTC
The system has fully recovered, and encompass interactions are now functioning as expected.
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