Resolved after 5 hours 22 minutes, affecting Document Processing, on December 16, 2024.
Due to this issue clients may face high TAT issues
Affected components
Document Processing
Update timeline
- monitoring Dec 16, 2024, 11:17 PM UTC
The issue has been identified and fixed. Currently, we are monitoring the document processing and clearing the backlogs.
- monitoring Dec 16, 2024, 11:19 PM UTC
We are continuing to monitor for any further issues.
- monitoring Dec 16, 2024, 11:19 PM UTC
Due to this issue clients may face high TAT issues
- resolved Dec 17, 2024, 04:39 AM UTC
All of the backlog volume has been processed.
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