Resolved after 2 hours 25 minutes, affecting Ocrolus API and Document Processing and 1 more, on February 25, 2025.
A fix has been implemented, and system performance is improving. We are actively monitoring the situation to ensure stability.
Affected components
Update timeline
- investigating Feb 25, 2025, 01:31 PM UTC
We are currently experiencing login issues on the Ocrolus dashboard and API users due to an internal upgrade. Our engineering team is actively investigating the issue and working on a resolution. We will provide updates as soon as we have more information.
- investigating Feb 25, 2025, 01:38 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 25, 2025, 02:37 PM UTC
A fix has been implemented, and system performance is improving. We are actively monitoring the situation to ensure stability.
- resolved Feb 25, 2025, 03:56 PM UTC
Things are looking good since the recent fix. Resolving the incident.
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