Resolved after 3 hours 46 minutes, affecting Detect, on October 14, 2025.
The system has fully recovered, and all Detect services are now running smoothly.
Affected components
Update timeline
- investigating Oct 14, 2025, 05:24 PM UTC
We are currently experiencing a delay in our Detect, and you may notice an increase in turnaround time (TAT). Our team is actively investigating the issue, and we’ll keep you updated as we make progress.
- investigating Oct 14, 2025, 06:08 PM UTC
We are continuing to investigate this issue.
- identified Oct 14, 2025, 06:38 PM UTC
We identified the root cause and have applied the necessary fix.
- monitoring Oct 14, 2025, 08:01 PM UTC
We are currently processing the backlog of messages and are approximately one hour behind. This delay is limited in scope — only a subset of books are affected, while the majority are processing as expected. Our teams continue to monitor the situation closely to ensure full recovery and system stability.
- resolved Oct 14, 2025, 09:11 PM UTC
The system has fully recovered, and all Detect services are now running smoothly.
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