Resolved after 23 minutes, affecting Dashboard, on January 29, 2026.
The performance of our authentication service has improved after we released a configuration change.
Affected components
Dashboard
Update timeline
- investigating Jan 29, 2026, 07:03 PM UTC
We are currently experiencing degraded performance with our authentication service that is causing some auth token refresh and Dashboard login requests to fail. API calls with valid non-expired tokens and document processing are unaffected.
- monitoring Jan 29, 2026, 07:11 PM UTC
The performance of our authentication service has improved after we released a configuration change.
- resolved Jan 29, 2026, 07:26 PM UTC
Our authentication service has returned to normal performance.
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