Obsidian Security incident
Intermittent Delays In Outbound Alert Notifications
Resolved after 7 days 16 hours, affecting Action Policies, on June 23, 2025.
This issue has been resolved. A permanent fix addressing the underlying issue was implemented, and on-going monitoring has shown no further outbound notification / action delays following deployment of the fix.
Affected components
Update timeline
- identified Jun 23, 2025, 10:05 PM UTC
Our monitoring identified an issue within our action policy framework that could have resulted in outbound notifications / actions to have not intermittently triggered on time for a subset of generated alerts starting June 17th 2025. We have put in measures to mitigate the impact and are monitoring closely. As a result of these measures, the missed notifications/actions are going to be retroactively generated, which may present itself as a delayed notification / action. Please reach out to our support team should you have additional questions
- identified Jul 01, 2025, 02:59 PM UTC
This issue has been resolved. A permanent fix addressing the underlying issue was implemented, and on-going monitoring has shown no further outbound notification / action delays following deployment of the fix.
- resolved Jul 01, 2025, 03:00 PM UTC
This incident has been resolved.
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