ObjectRocket incident

Issues Observed with MongoDB Sharding in ORD

Minor Vendor's status page →

Resolved on April 18, 2026, affecting Mongo and Redis (Redis — US-Chicago).

resolved Apr 18, 2026, 03:20 AM UTC

Hello, Rackspace engineers are investigating observed intermittent connection errors with sharded clusters in the ORD Zone. Thank you, Rackspace DBaaS Support

Started
Apr 18, 2026, 03:20 AM UTC
Resolved
Apr 18, 2026, 03:20 AM UTC
Duration
–
Detected by Pingoru
Apr 18, 2026, 03:20 AM UTC

Affected components

MongoRedis (Redis — US-Chicago)

Update timeline

  1. resolved Apr 18, 2026, 03:20 AM UTC

    Hello, Rackspace engineers are investigating observed intermittent connection errors with sharded clusters in the ORD Zone. Thank you, Rackspace DBaaS Support

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