Resolved after 1 hour 43 minutes, affecting MAP Growth Student Testing, on May 12, 2026.
This incident is now resolved. If students continue to experience an issue with text to speech, clearing cache should get TTS working properly. If you need to contact Technical Support, please visit our support page: https://connection.nwea.org/s/support
Affected components
Update timeline
- investigating May 12, 2026, 02:11 PM UTC
We are aware of and currently investigating an issue where text to speech functionality is not working as expected. We apologize for the inconvenience and will update this page as soon as more information is available.
- investigating May 12, 2026, 02:54 PM UTC
If text-to-speech is not working on a given item, students can use the finger pointer TTS feature to click into the item and the item will be read aloud as expected. We continue to investigate the cause and will provide another update as soon as more information is available.
- resolved May 12, 2026, 03:55 PM UTC
This incident is now resolved. If students continue to experience an issue with text to speech, clearing cache should get TTS working properly. If you need to contact Technical Support, please visit our support page: https://connection.nwea.org/s/support
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