Resolved after 7 days 23 hours, affecting NVIDIA Global Services, on September 1, 2026.
Microsoft is aware of this issue and has started to release a configuration change that should prevent the need for any manual steps outlined in our knowledgebase article https://nvidia.custhelp.com/app/answers/detail/a_id/5904/. If any user has manually made the change will continue to have it remain off with future updates.
Affected components
Update timeline
- investigating Sep 01, 2026, 07:02 PM UTC
We are investigating reports of gamepad registering as mouse input for GeForce NOW on Windows
- monitoring Sep 02, 2026, 07:10 PM UTC
Microsoft is aware of this issue and has started to release a configuration change that should prevent the need for any manual steps outlined in our knowledgebase article https://nvidia.custhelp.com/app/answers/detail/a_id/5904/. If any user has manually made the change will continue to have it remain off with future updates.
- resolved Sep 09, 2026, 06:03 PM UTC
This incident has been resolved
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