Resolved after 3 days 9 hours, on August 18, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Aug 18, 2026, 01:50 PM UTC
We are currently working to resolve an issue affecting Zenless Zone Zero. We will make it available to play as soon as the issue is resolved.
- identified Aug 18, 2026, 02:26 PM UTC
The game is playable on GeForce NOW without RTX features. We are currently working with COGNOSPHERE PTE. LTD to resolve the issue and enable back RTX graphics features.
- monitoring Aug 20, 2026, 10:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 21, 2026, 11:42 PM UTC
This incident has been resolved.
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