Resolved after 2 days 23 hours, on October 27, 2026.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Oct 27, 2026, 07:39 PM UTC
We are currently investigating an issue affecting some users Xbox login failing with 0x8004a97d error.
- identified Oct 27, 2026, 10:38 PM UTC
We continue working on the issue. Currently players need to manually enter their credentials to login into Xbox account.
- monitoring Oct 29, 2026, 06:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 30, 2026, 06:41 PM UTC
This incident has been resolved.
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