NVIDIA GeForce incident
Customers are able to launch games. - Service has been restored
Resolved after 3 days 18 hours, affecting NVIDIA Global Services, on September 13, 2025.
We are continuing to monitor for any further issues.
Affected components
Update timeline
- monitoring Sep 13, 2025, 01:17 AM UTC
We continue to monitor our services closely post the recent service issue. We are investigating an issue where feature flags on games (RTX, HDR, Reflex, ...) are not visible in the client. RTX can be enabled in game for RTX enabled games. Please read this knowledge base article for information on membership compensation related to the service interruption. https://nvidia.custhelp.com/app/answers/detail/a_id/5714
- monitoring Sep 13, 2025, 05:41 PM UTC
All issues have been resolved and all features are functioning.
- monitoring Sep 14, 2025, 05:57 PM UTC
We are continuing to monitor for any further issues.
- resolved Sep 16, 2025, 07:29 PM UTC
This incident has been resolved.
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