Ntfy incident

User signup issues

Resolved after 1 hour 31 minutes, affecting ntfy.sh API, on February 24, 2026.

resolved Feb 24, 2026, 07:18 PM UTC

The issue has been fixed as best as is possible. The paid users have been notified and credited. There are still 90 free user signups in that 17+ hour period that "got lost", and since I do not collect email addresses, these users will just have to recreate their accounts. My sincere apologies. I've identified the root cause (human error, by me), and I'll put guardrails in place to make sure it doesn't happen again.

Started
Feb 24, 2026, 05:47 PM UTC
Resolved
Feb 24, 2026, 07:18 PM UTC
Duration
1h 31m
Detected by Pingoru
Feb 24, 2026, 05:47 PM UTC

Affected components

ntfy.sh API

Update timeline

  1. investigating Feb 24, 2026, 05:47 PM UTC

    We are currently investigating an issue with user signups between Feb 23, 21:41 UTC and Feb 24, 15:27 UTC.

  2. resolved Feb 24, 2026, 07:18 PM UTC

    The issue has been fixed as best as is possible. The paid users have been notified and credited. There are still 90 free user signups in that 17+ hour period that "got lost", and since I do not collect email addresses, these users will just have to recreate their accounts. My sincere apologies. I've identified the root cause (human error, by me), and I'll put guardrails in place to make sure it doesn't happen again.

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