Nosto incident

Increased latency / partial outage in Search & Category Merchandising (Universal)

Resolved after 49 minutes, on March 29, 2025.

resolved Apr 07, 2025, 03:14 PM UTC

Our Search and Category Merchandising (Universal) APIs were experiencing increased latencies and timed-out requests due to a misconfigured merchant. The degradation lasted for about 49 minutes. We have resolved the issue and added additional checks to prevent such misconfigured merchants from affecting the performance of our APIs in the future.

Started
Mar 29, 2025, 03:03 PM UTC
Resolved
Mar 29, 2025, 03:52 PM UTC
Duration
49m
Detected by Pingoru
Mar 29, 2025, 03:03 PM UTC

Update timeline

  1. resolved Apr 07, 2025, 03:14 PM UTC

    Our Search and Category Merchandising (Universal) APIs were experiencing increased latencies and timed-out requests due to a misconfigured merchant. The degradation lasted for about 49 minutes. We have resolved the issue and added additional checks to prevent such misconfigured merchants from affecting the performance of our APIs in the future.

Your product runs on more than Nosto

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →