Resolved after 57 minutes, affecting Private Gateways (Servers with dedicated IPs) and Shared Gateways, on August 7, 2025.
Issue has been resolved and we are monitoring the results.
Affected components
Private Gateways (Servers with dedicated IPs)Shared Gateways
Update timeline
- investigating Aug 07, 2025, 01:57 PM UTC
We are seeing elevated levels of connectivity issues with shared and private gateways. Our sys-admins are already investigating the issue.
- identified Aug 07, 2025, 01:58 PM UTC
Our sys-admins team is aware of the issue and is currently working on a fix.
- monitoring Aug 07, 2025, 02:11 PM UTC
Issue has been resolved and we are monitoring the results.
- resolved Aug 07, 2025, 02:30 PM UTC
No further connectivity issues have been detected - service has been restored.
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