Resolution issues affecting hopto.me hostnames

Update timeline

1. investigating Aug 16, 2026, 02:51 PM UTC

   We are currently investigating an issue affecting DNS resolution for hostnames on the hopto.me domain. Customers using hostnames on this domain may find that they are not resolving as expected. Our team is actively looking into the cause and working to restore normal resolution as quickly as possible. We understand how disruptive this is and apologize for the inconvenience. We will post further updates here as we learn more. Thank you for your patience.

2. monitoring Aug 17, 2026, 07:24 PM UTC

   We have restored the affected domains and DNS resolution is now recovering for hostnames on hopto.me and a few other .me domains impacted by this issue. Our team has confirmed that these domains are resolving again. If your hostname is still not resolving, this is expected to clear on its own shortly. Due to standard DNS caching (TTL) on the .me registry, it may take up to an hour for the change to fully propagate across all networks and providers. We are continuing to monitor resolution closely to confirm everything is fully back to normal. We apologize for the disruption and appreciate your patience.

3. resolved Aug 27, 2026, 03:25 PM UTC

   This incident has been resolved.