NoIP incident

Delays Processing DNS Updates and Record Creation

Resolved after 3 hours 7 minutes, affecting Free Dynamic DNS and Enhanced Dynamic DNS and 1 more, on December 20, 2024.

monitoring Dec 20, 2024, 03:41 PM UTC

We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery.

Started
Dec 20, 2024, 03:26 PM UTC
Resolved
Dec 20, 2024, 06:34 PM UTC
Duration
3h 7m
Detected by Pingoru
Dec 20, 2024, 03:26 PM UTC

Affected components

Free Dynamic DNSEnhanced Dynamic DNSPlus Managed DNSDynamic Update API

Update timeline

  1. identified Dec 20, 2024, 03:26 PM UTC

    We are currently investigating reports of delays processing updates to DNS records or creating new records in a subset of applications. We have identified the caused and working on processing the backlog of updates in queue. DNS is continuing to resolve.

  2. monitoring Dec 20, 2024, 03:41 PM UTC

    We have mitigated the issue and our update queue has processed all backlogged updates and we will continue to monitor the recovery.

  3. resolved Dec 20, 2024, 06:34 PM UTC

    This incident is resolved and all systems are operational.

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