Resolved after 20 hours 33 minutes, on October 12, 2026.
We have put a mitigation in place for the upstream payment provider outage, and online payments are working again. If you were unable to complete a payment earlier, please try again. No action is needed beyond that. Our provider is still working on a permanent fix. We will keep monitoring and post an update once it is in place.
Update timeline
- investigating Oct 12, 2026, 05:10 PM UTC
We have put a mitigation in place for the upstream payment provider outage, and online payments are working again. If you were unable to complete a payment earlier, please try again. No action is needed beyond that. Our provider is still working on a permanent fix. We will keep monitoring and post an update once it is in place.
- resolved Oct 13, 2026, 01:17 PM UTC
Payments are stable and processing as expected. Thanks for your patience.
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