Ninety incident

Signing up and inviting new customers failing

Resolved after 5 hours 50 minutes, affecting app.ninety.io, on December 2, 2025.

identified Dec 02, 2025, 10:53 PM UTC

The issue has been identified and a fix is being implemented.

Started
Dec 02, 2025, 08:19 PM UTC
Resolved
Dec 03, 2025, 02:09 AM UTC
Duration
5h 50m
Detected by Pingoru
Dec 02, 2025, 08:19 PM UTC

Affected components

app.ninety.io

Update timeline

  1. investigating Dec 02, 2025, 08:19 PM UTC

    Emails are currently not being sent for new sign ups, invitations, or password resets we are actively investigating this issue and appreciate your patience.

  2. identified Dec 02, 2025, 10:53 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Dec 03, 2025, 02:09 AM UTC

    This incident has been resolved.

Your product runs on more than Ninety

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →