Ninety incident

Reports of Crashing and Loading issues in Accountability/Responsibility Charts

Resolved after 3 hours 40 minutes, affecting app.ninety.io, on February 4, 2025.

resolved Feb 04, 2025, 08:12 PM UTC

We've pushed a fix to reduce some of the animations causing issues, we are working to further improve other performance impacts to companies with a large amount of users soon.

Started
Feb 04, 2025, 04:32 PM UTC
Resolved
Feb 04, 2025, 08:12 PM UTC
Duration
3h 40m
Detected by Pingoru
Feb 04, 2025, 04:32 PM UTC

Affected components

app.ninety.io

Update timeline

  1. investigating Feb 04, 2025, 04:32 PM UTC

    We are currently investigating this issue, we currently suspect this is only impacting companies with large charts.

  2. resolved Feb 04, 2025, 08:12 PM UTC

    We've pushed a fix to reduce some of the animations causing issues, we are working to further improve other performance impacts to companies with a large amount of users soon.

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