Ninety incident

Some users are not receiving MFA through text messaging and cannot login

Resolved after 7 hours 4 minutes, affecting app.ninety.io, on May 19, 2025.

identified May 19, 2025, 03:51 PM UTC

The issue has been identified.

Started
May 19, 2025, 03:17 PM UTC
Resolved
May 19, 2025, 10:22 PM UTC
Duration
7h 4m
Detected by Pingoru
May 19, 2025, 03:17 PM UTC

Affected components

app.ninety.io

Update timeline

  1. investigating May 19, 2025, 03:17 PM UTC

    We are currently investigating this issue.

  2. identified May 19, 2025, 03:51 PM UTC

    The issue has been identified.

  3. resolved May 19, 2025, 10:22 PM UTC

    This incident has been resolved.

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