Nexl incident

Imports are currently not working on eu.nexl.cloud

Resolved after 8 hours 46 minutes, affecting eu.nexl.cloud & 360.nexl.io, on October 23, 2025.

resolved Oct 23, 2025, 01:27 PM UTC

imports system experienced some platform degradation on the EU Platform region this morning. This issue and has been identified and a fix has been rolled out, and all of these issues should now be resolved.

Started
Oct 23, 2025, 04:40 AM UTC
Resolved
Oct 23, 2025, 01:27 PM UTC
Duration
8h 46m
Detected by Pingoru
Oct 23, 2025, 04:40 AM UTC

Affected components

eu.nexl.cloud & 360.nexl.io

Update timeline

  1. investigating Oct 23, 2025, 04:40 AM UTC

    We are currently investigating why imports are not working on eu.nexl.cloud

  2. resolved Oct 23, 2025, 01:27 PM UTC

    imports system experienced some platform degradation on the EU Platform region this morning. This issue and has been identified and a fix has been rolled out, and all of these issues should now be resolved.

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