Nexl incident

Third party outage: Cloudflare

Resolved after 2 hours 38 minutes, affecting us.nexl.cloud and au.nexl.cloud and 1 more, on November 18, 2025.

investigating Nov 18, 2025, 12:36 PM UTC

Third party outage: Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

Started
Nov 18, 2025, 12:36 PM UTC
Resolved
Nov 18, 2025, 03:15 PM UTC
Duration
2h 38m
Detected by Pingoru
Nov 18, 2025, 12:36 PM UTC

Affected components

us.nexl.cloudau.nexl.cloudeu.nexl.cloud & 360.nexl.ioNexl Engage (EMS) USNexl Engage (EMS) EU

Update timeline

  1. investigating Nov 18, 2025, 12:36 PM UTC

    Third party outage: Cloudflare is aware of, and investigating an issue which impacts multiple customers: Widespread 500 errors, Cloudflare Dashboard and API also failing. We are working to understand the full impact and mitigate this problem. More updates to follow shortly.

  2. resolved Nov 18, 2025, 03:15 PM UTC

    This incident has been resolved.

Your product runs on more than Nexl

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →