Resolved after 1 hour 25 minutes, affecting au.nexl.cloud, on March 23, 2026.
A routine upgrade to a third-party cloud storage library introduced an unexpected incompatibility, which caused a temporary service disruption that has since been resolved.
Affected components
Update timeline
- investigating Mar 23, 2026, 12:54 AM UTC
We are currently investigating this issue.
- identified Mar 23, 2026, 01:09 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 23, 2026, 01:56 AM UTC
A fix has been deployed and services are starting to come back online.
- monitoring Mar 23, 2026, 01:57 AM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 23, 2026, 02:19 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 23, 2026, 02:19 AM UTC
A routine upgrade to a third-party cloud storage library introduced an unexpected incompatibility, which caused a temporary service disruption that has since been resolved.
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