Resolved after 4 hours 53 minutes, affecting eu.nexl.cloud & 360.nexl.io, on February 27, 2025.
The upstream provider has identified this issue to a broken switch, and are working to replace the switch. They expect connectivity to return in ~1 hour.
Affected components
eu.nexl.cloud & 360.nexl.io
Update timeline
- investigating Feb 27, 2025, 09:38 PM UTC
Various hosts in AMS region have lost network connectivity. We are investigating this along with our upstream provider.
- identified Feb 27, 2025, 09:40 PM UTC
The upstream provider has identified this issue to a broken switch, and are working to replace the switch. They expect connectivity to return in ~1 hour.
- resolved Feb 28, 2025, 02:32 AM UTC
This incident has been resolved.
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