Nexl incident

Issue loading contact and company lists on EU

Resolved after 9 hours 5 minutes, affecting eu.nexl.cloud & 360.nexl.io and Nexl Engage (EMS) EU, on October 7, 2025.

monitoring Oct 07, 2025, 09:56 PM UTC

We have identified the issue and deployed fixes. We are monitoring the situation.

Affected components

eu.nexl.cloud & 360.nexl.ioNexl Engage (EMS) EU

investigating Oct 07, 2025, 09:17 PM UTC

We are currently experiencing issues with the loading of contact and company lists. This also seems to affect Nexl Engage. We are investigating the issue.
monitoring Oct 07, 2025, 09:56 PM UTC

We have identified the issue and deployed fixes. We are monitoring the situation.
resolved Oct 08, 2025, 06:23 AM UTC

This incident has been resolved.

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