Newton Outage History
Newton is up right nowPingoru has recorded 50 incidents for Newton: 33 in the last 12 months and 3 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 117 of 720 (16%) |
| May 2026 | 6 | 274 of 744 (37%) |
| June 2026 | 3 | 3 of 720 (0%) |
| July 2026 | 2 | 2 of 744 (0%) |
| August 2026 | 1 | 20 of 744 (3%) |
| September 2026 | 2 | 7 of 720 (1%) |
| October 2026 | 0 | 16 of 591 (3%) |
Incidents, newest first
Critical November 24, 2025 TIA Deposits and Withdrawals 7h 18m Celestia - TIA, Celestia - TIA
Started Nov 24, 2025, 03:11 PM UTC· resolved Nov 24, 2025, 10:30 PM UTC
- investigating Nov 24, 2025, 03:11 PM UTC
TIA deposits and withdrawals are temporarily unavailable due to an unexpected issue with the Celestia node. TIA is still available for trading, and we will resume deposits and withdrawals as soon as possible.
- monitoring Nov 24, 2025, 05:27 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Nov 24, 2025, 07:26 PM UTC
TIA deposits and withdrawals are temporarily unavailable due to an unexpected issue with our wallet provider. TIA is still available for trading, and we will resume deposits and withdrawals as soon as possible.
- monitoring Nov 24, 2025, 09:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 24, 2025, 10:30 PM UTC
This incident has been resolved.
Critical November 23, 2025 Etransfer degraded performance 44m e-Transfer Deposits, e-Transfer Withdrawals
Started Nov 23, 2025, 01:29 PM UTC· resolved Nov 23, 2025, 02:13 PM UTC
- investigating Nov 23, 2025, 01:29 PM UTC
We’re currently experiencing an issue affecting e-Transfer deposits and withdrawals. Our team is actively investigating the cause and working to restore full functionality as quickly as possible. We’ll continue to monitor the situation closely and provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- investigating Nov 23, 2025, 01:45 PM UTC
We've identified an issue and a fix is undergoing
- resolved Nov 23, 2025, 02:13 PM UTC
The issue has been resolved
Minor November 21, 2025 Staking Activity 3d Staking
Started Nov 21, 2025, 10:39 PM UTC· resolved Nov 24, 2025, 11:06 PM UTC
- investigating Nov 21, 2025, 10:39 PM UTC
We are currently investigating an issue that’s preventing staking entries from showing on the mobile activity page. Please note this is only a display issue, all staking actions and rewards remain fully active and unaffected.
- resolved Nov 24, 2025, 11:06 PM UTC
This incident has been resolved.
Major November 18, 2025 Degraded performance 3h 14m Trading Engine, Web App, Mobile Apps, Limit Orders
Started Nov 18, 2025, 02:34 PM UTC· resolved Nov 18, 2025, 05:49 PM UTC
- identified Nov 18, 2025, 02:34 PM UTC
One of our provider is having an outage
- investigating Nov 18, 2025, 02:37 PM UTC
We’re currently facing a disruption caused by an issue with one of our external providers. This incident is impacting our operations, and we’re monitoring the situation closely. We’re in contact with the provider to obtain a resolution timeline and will share updates as soon as we have more information. Thanks for your patience.
- monitoring Nov 18, 2025, 04:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 18, 2025, 05:49 PM UTC
This incident has been resolved.
Notice November 5, 2025 Push Notifications 22m
Started Nov 05, 2025, 04:24 PM UTC· resolved Nov 05, 2025, 04:47 PM UTC
- investigating Nov 05, 2025, 04:24 PM UTC
Users may experience issues with receiving new push notifications while our service provider investigates an outage.
- resolved Nov 05, 2025, 04:47 PM UTC
This incident has been resolved.
Major October 12, 2025 Limit Orders 1d 19h Limit Orders
Started Oct 12, 2025, 05:44 PM UTC· resolved Oct 14, 2025, 01:22 PM UTC
- investigating Oct 12, 2025, 05:44 PM UTC
Some users may be unable to place new limit orders while we investigate an issue.
- resolved Oct 14, 2025, 01:22 PM UTC
This incident has been resolved.
Notice October 11, 2025 Signup issue 41m Web App, Mobile Apps
Started Oct 11, 2025, 06:38 PM UTC· resolved Oct 11, 2025, 07:19 PM UTC
- identified Oct 11, 2025, 06:38 PM UTC
We are currently experiencing an issue that's preventing new users from signing up. We are actively investigating and working to restore functionality as quickly as possible.
- monitoring Oct 11, 2025, 07:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 11, 2025, 07:19 PM UTC
This incident has been resolved.
Notice October 10, 2025 Market Volatility 3d 1h Trading Engine, Limit Orders
Started Oct 10, 2025, 11:52 PM UTC· resolved Oct 14, 2025, 01:06 AM UTC
- monitoring Oct 10, 2025, 11:52 PM UTC
Market conditions are highly volatile, but all trading systems remain operational.
- resolved Oct 14, 2025, 01:06 AM UTC
This incident has been resolved.
Notice September 9, 2025 Sky Portfolio Value 18h 48m
Started Sep 09, 2025, 09:10 PM UTC· resolved Sep 10, 2025, 03:59 PM UTC
- investigating Sep 09, 2025, 09:10 PM UTC
We are currently investigating an issue resulting in users to experience a $0 portfolio value for SKY. Full details of the recent MKR to SKY migration can be found here: https://help.newton.co/hc/en-us/articles/44244524532499-MKR-to-SKY-What-You-Need-to-Know
- resolved Sep 10, 2025, 03:59 PM UTC
This incident has been resolved.
Notice August 21, 2025 Intermittent Website Performance Issues 6h 46m
Started Aug 21, 2025, 07:26 PM UTC· resolved Aug 22, 2025, 02:13 AM UTC
- monitoring Aug 21, 2025, 07:26 PM UTC
We are currently experiencing intermittent issues due to a third party provider. Our team is monitoring.
- resolved Aug 22, 2025, 02:13 AM UTC
This incident has been resolved.
Minor July 17, 2025 Solana Network 1h 4m Solana - SOL
Started Jul 17, 2025, 01:11 AM UTC· resolved Jul 17, 2025, 02:15 AM UTC
- investigating Jul 17, 2025, 01:11 AM UTC
Users may experience intermittent issues when withdrawing cryptocurrency on the Solana network while we investigate an issue with our wallet provider.
- monitoring Jul 17, 2025, 01:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 17, 2025, 02:15 AM UTC
This incident has been resolved.
Major July 15, 2025 E-Transfer Withdrawals 1h 26m e-Transfer Withdrawals
Started Jul 15, 2025, 05:41 PM UTC· resolved Jul 15, 2025, 07:08 PM UTC
- investigating Jul 15, 2025, 05:41 PM UTC
Users may experience intermittent issues when attempting to withdraw via Interac e-Transfer while our team investigates an outage with our banking provider.
- monitoring Jul 15, 2025, 06:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 15, 2025, 07:08 PM UTC
This incident has been resolved.
Minor July 15, 2025 USDC Withdrawals 1d 6h USD Coin - USDC
Started Jul 15, 2025, 03:51 PM UTC· resolved Jul 16, 2025, 10:41 PM UTC
- investigating Jul 15, 2025, 03:51 PM UTC
USDC withdrawals on the Polygon and Ethereum networks have been temporarily suspended. All other supported USDC networks remain enabled.
- resolved Jul 16, 2025, 10:41 PM UTC
This incident has been resolved.
Minor July 14, 2025 USDC Polygon 2h 45m USD Coin - USDC
Started Jul 14, 2025, 06:53 PM UTC· resolved Jul 14, 2025, 09:38 PM UTC
- investigating Jul 14, 2025, 06:53 PM UTC
USDC withdrawals on the Polygon network have been temporarily suspended. All other supported USDC networks remain enabled.
- resolved Jul 14, 2025, 09:38 PM UTC
This incident has been resolved.
Minor July 6, 2025 Newton Account Creation 6h 45m Web App, Mobile Apps
Started Jul 06, 2025, 05:50 PM UTC· resolved Jul 07, 2025, 12:35 AM UTC
- investigating Jul 06, 2025, 05:50 PM UTC
Users may experience intermittent issues when creating a Newton account while our team investigates an issue.
- resolved Jul 07, 2025, 12:35 AM UTC
This incident has been resolved.