Newton incident

E-Transfer Withdrawals

Resolved after 1 hour 26 minutes, affecting e-Transfer Withdrawals, on July 15, 2025.

monitoring Jul 15, 2025, 06:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2025, 05:41 PM UTC
Resolved
Jul 15, 2025, 07:08 PM UTC
Duration
1h 26m
Detected by Pingoru
Jul 15, 2025, 05:41 PM UTC

Affected components

e-Transfer Withdrawals

Update timeline

  1. investigating Jul 15, 2025, 05:41 PM UTC

    Users may experience intermittent issues when attempting to withdraw via Interac e-Transfer while our team investigates an outage with our banking provider.

  2. monitoring Jul 15, 2025, 06:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 15, 2025, 07:08 PM UTC

    This incident has been resolved.

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