Resolved after 1 hour 9 minutes, affecting e-Transfer Deposits and e-Transfer Withdrawals, on December 7, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
e-Transfer Depositse-Transfer Withdrawals
Update timeline
- identified Dec 07, 2025, 09:50 AM UTC
We are currently experiencing an unexpected service interruption with one of our external partners. As a result e-transfer deposits and withdrawals are partially unavailable. Thank you for your patience as we work to resolve this.
- identified Dec 07, 2025, 09:52 AM UTC
We are continuing to work on a fix for this issue.
- identified Dec 07, 2025, 10:10 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Dec 07, 2025, 10:45 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 07, 2025, 11:00 AM UTC
This incident has been resolved.
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