Newton incident

Newton Mobile App Login and Signup

Resolved after 1 hour 40 minutes, affecting Mobile Apps, on December 18, 2025.

monitoring Dec 18, 2025, 04:55 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 18, 2025, 03:20 AM UTC
Resolved
Dec 18, 2025, 05:01 AM UTC
Duration
1h 40m
Detected by Pingoru
Dec 18, 2025, 03:20 AM UTC

Affected components

Mobile Apps

Update timeline

  1. investigating Dec 18, 2025, 03:20 AM UTC

    Some users may experience errors when signing up, logging in, or setting up multi-factor authentication on the Newton mobile application. Our team is actively investigating the issue.

  2. monitoring Dec 18, 2025, 04:55 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 18, 2025, 05:01 AM UTC

    This incident has been resolved.

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