Resolved after 3 hours 13 minutes, affecting Verifications, on February 4, 2026.
Some users may be unable to complete photo ID verification while our verification provider investigates a service outage.
Affected components
Verifications
Update timeline
- investigating Feb 04, 2026, 08:01 PM UTC
Some users may be unable to complete photo ID verification while our verification provider investigates a service outage.
- resolved Feb 04, 2026, 11:15 PM UTC
This incident has been resolved.
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