Newton incident

E-Transfer service outage

Resolved after 2 hours 6 minutes, affecting e-Transfer Withdrawals, on February 22, 2026.

monitoring Feb 22, 2026, 08:46 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 22, 2026, 07:25 PM UTC
Resolved
Feb 22, 2026, 09:31 PM UTC
Duration
2h 6m
Detected by Pingoru
Feb 22, 2026, 07:25 PM UTC

Affected components

e-Transfer Withdrawals

Update timeline

  1. investigating Feb 22, 2026, 07:25 PM UTC

    We are currently experiencing an unexpected service interruption with one of our external partners. As a result e-transfer withdrawals are partially unavailable. Some users may experience delays in receiving their e-Transfer withdrawal emails.

  2. identified Feb 22, 2026, 07:30 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Feb 22, 2026, 08:46 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 22, 2026, 09:31 PM UTC

    This incident has been resolved.

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