Resolved after 1 hour 19 minutes, affecting All Crypto Withdrawals, on February 23, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
All Crypto Withdrawals
Update timeline
- investigating Feb 23, 2026, 08:01 PM UTC
Users may encounter an error when attempting to withdraw cryptocurrency to an external wallet. If a transaction is not successfully broadcast to the blockchain, the funds will be automatically returned to the user’s Newton account.
- monitoring Feb 23, 2026, 08:13 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Feb 23, 2026, 08:28 PM UTC
We are currently investigating this issue.
- investigating Feb 23, 2026, 08:44 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 23, 2026, 08:56 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 23, 2026, 09:21 PM UTC
This incident has been resolved.
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