NewStore incident

NOM Insights Reporting Outage

Resolved after 1 hour 44 minutes, affecting Insights, on April 28, 2026.

resolved Apr 28, 2026, 11:02 AM UTC

This incident has been resolved. NOM Insights Reporting is now functioning normally, and reports are loading successfully. Thank you for your patience.

Started
Apr 28, 2026, 09:18 AM UTC
Resolved
Apr 28, 2026, 11:02 AM UTC
Duration
1h 44m
Detected by Pingoru
Apr 28, 2026, 09:18 AM UTC

Affected components

Insights

Update timeline

  1. investigating Apr 28, 2026, 09:18 AM UTC

    We are currently experiencing an outage affecting NOM Insights Reporting. Reports may begin to load but ultimately fail to complete. We are actively investigating the issue and will provide updates here as we make progress.

  2. monitoring Apr 28, 2026, 09:39 AM UTC

    A fix has been implemented for the issue affecting NOM Insights Reporting. Reports are now loading successfully, and we are continuing to monitor the system to ensure stability. We will provide another update once we have confirmed there is no recurrence of the issue.

  3. resolved Apr 28, 2026, 11:02 AM UTC

    This incident has been resolved. NOM Insights Reporting is now functioning normally, and reports are loading successfully. Thank you for your patience.

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