NewStore incident
Error while placing orders in Associate App in Europe [Poland & Italy]
Resolved after 1 hour 21 minutes, affecting Checkout, on July 16, 2026.
The issue was limited to stores in Poland and Italy. We have fixed the issue with the fiscalization service for these countries and all stores should be able to place the orders again.
Affected components
Update timeline
- investigating Jul 16, 2026, 06:06 PM UTC
We are currently investigating an issue with order placement in the Associate App in Europe. We will update here when we have new information.
- investigating Jul 16, 2026, 06:21 PM UTC
We noticed a drop in errors and we are continuing our investigation. We will update here again shortly.
- identified Jul 16, 2026, 07:02 PM UTC
We have identified an issue in a fiscalization service for some European countries and are working on a fix.
- resolved Jul 16, 2026, 07:28 PM UTC
The issue was limited to stores in Poland and Italy. We have fixed the issue with the fiscalization service for these countries and all stores should be able to place the orders again.
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