NewStore incident

CDN outage is affecting NewStore Insights and Documentation

Resolved after 3 hours 28 minutes, affecting Product Documentation and Insights, on November 18, 2025.

resolved Nov 18, 2025, 05:06 PM UTC

While Cloudflare is still resolving some issues (see https://www.cloudflarestatus.com/incidents/8gmgl950y3h7), we have not seen any further problems with NewStore documentation or Insights, therefore we are resolving this incident.

Started
Nov 18, 2025, 01:37 PM UTC
Resolved
Nov 18, 2025, 05:06 PM UTC
Duration
3h 28m
Detected by Pingoru
Nov 18, 2025, 01:37 PM UTC

Affected components

Product DocumentationInsights

Update timeline

  1. identified Nov 18, 2025, 01:37 PM UTC

    Due to an incident at Cloudflare ( https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 ) some resources used by NewStore Insights could be temporarily impacted. Our product and API documentation sites at docs.newstore.com and docs.newstore.net are currently unavailable.

  2. identified Nov 18, 2025, 02:17 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Nov 18, 2025, 02:19 PM UTC

    The CDN outage could affected parts of NewStore Insights that are not cached locally in a browser.

  4. monitoring Nov 18, 2025, 02:42 PM UTC

    Cloudflare implemented changes to their services and we can see Insights, docs.newstore.com, and docs.newstore.net loading properly again. We are actively monitoring the situation and will provide updates on this page.

  5. resolved Nov 18, 2025, 05:06 PM UTC

    While Cloudflare is still resolving some issues (see https://www.cloudflarestatus.com/incidents/8gmgl950y3h7), we have not seen any further problems with NewStore documentation or Insights, therefore we are resolving this incident.

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