Resolved after 59 minutes, affecting Insights, on January 20, 2026.
We have implemented a fix and the Insights data in NOM and in the Associate App Sales dashboard is getting updated on the regular frequency.
Affected components
Update timeline
- investigating Jan 20, 2026, 06:39 PM UTC
We are currently experiencing slowness in data update for NewStore Insights in NOM and in the Sales Dashboard in the Associate App
- identified Jan 20, 2026, 07:14 PM UTC
We have refreshed the data and are continuing to work on the mitigation of the update delays. Further delays will be possible, but we are working to keep them to a minimum.
- resolved Jan 20, 2026, 07:38 PM UTC
We have implemented a fix and the Insights data in NOM and in the Associate App Sales dashboard is getting updated on the regular frequency.
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Amazon Web Services