Resolved after 1 hour 36 minutes, affecting NewStore Platform and Omnichannel Manager, on February 26, 2026.
The issue affecting access to NOM has been resolved. The system has remained stable across all environments and we are no longer observing any related issues. We will continue to monitor as part of normal operations.
Affected components
Update timeline
- investigating Feb 26, 2026, 09:47 AM UTC
We are currently investigating an issue where the NOM page is not loading and displays a blank screen. This impacts all environments, including Production, Staging, and Sandbox. The Associate App is not affected. We apologize for the inconvenience and will provide further updates here as soon as they become available.
- monitoring Feb 26, 2026, 10:05 AM UTC
We have implemented a fix for the issue affecting access to NOM. The page is now loading as expected across all environments. We are currently monitoring the system to ensure continued stability. We will provide a final update once monitoring is complete.
- resolved Feb 26, 2026, 11:23 AM UTC
The issue affecting access to NOM has been resolved. The system has remained stable across all environments and we are no longer observing any related issues. We will continue to monitor as part of normal operations.
Your product runs on more than NewStore
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services