Resolved after 27 minutes, affecting NewStore Platform and Checkout, on April 17, 2026.
We have resolved the issue impacting receipt generation. All previously failed receipts have been successfully processed and are now available for printing. We apologize for the disruption and appreciate your patience.
Affected components
Update timeline
- identified Apr 17, 2026, 08:53 AM UTC
We have identified an issue impacting receipt generation. We are actively working to identify the root cause and implement a fix. The failed receipts will be generated once the issue is resolved. We apologize for the disruption this may cause and will provide updates here as more information becomes available.
- resolved Apr 17, 2026, 09:20 AM UTC
We have resolved the issue impacting receipt generation. All previously failed receipts have been successfully processed and are now available for printing. We apologize for the disruption and appreciate your patience.
Your product runs on more than NewStore
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services