NewStore incident

Service incident for Insights & Reporting

Resolved after 2 hours 36 minutes, affecting Insights, on April 2, 2025.

resolved Apr 02, 2025, 06:26 PM UTC

The incident with our Insights service is now resolved. We apologize for any delays to Insights or reporting you may have experienced. Reporting now appears to be loading at regular expected times.

Started
Apr 02, 2025, 03:49 PM UTC
Resolved
Apr 02, 2025, 06:26 PM UTC
Duration
2h 36m
Detected by Pingoru
Apr 02, 2025, 03:49 PM UTC

Affected components

Insights

Update timeline

  1. investigating Apr 02, 2025, 03:49 PM UTC

    We are currently experiencing an issue with Insights data and reporting. At this time, Insights are either slow to load or not loading at all at the moment. We apologize for the inconvenience. We are currently investigating this and will provide more information once it becomes available.

  2. resolved Apr 02, 2025, 06:26 PM UTC

    The incident with our Insights service is now resolved. We apologize for any delays to Insights or reporting you may have experienced. Reporting now appears to be loading at regular expected times.

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