NewStore incident

Saving Insights changes impacted

Resolved after 2 hours 17 minutes, affecting Insights, on April 3, 2025.

identified Apr 03, 2025, 02:19 PM UTC

We have identified an issue with Insights Reporting. Any changes made in Insights > Explore will NOT BE SAVED at this moment. For example, updating a dashboards contents, or creating and saving an answer. Insights reports are working and data freshness is NOT IMPACTED.

Started
Apr 03, 2025, 02:19 PM UTC
Resolved
Apr 03, 2025, 04:37 PM UTC
Duration
2h 17m
Detected by Pingoru
Apr 03, 2025, 02:19 PM UTC

Affected components

Insights

Update timeline

  1. identified Apr 03, 2025, 02:19 PM UTC

    We have identified an issue with Insights Reporting. Any changes made in Insights > Explore will NOT BE SAVED at this moment. For example, updating a dashboards contents, or creating and saving an answer. Insights reports are working and data freshness is NOT IMPACTED.

  2. resolved Apr 03, 2025, 04:37 PM UTC

    The incident has been resolved and all changes will be saving correctly again.

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